Analysis of Remote Work Technology Adoption and Productivity Perceptions Among Civil Servants During Post-COVID Policy Shifts in Enugu State

The COVID-19 pandemic accelerated remote work adoption in Nigerian public institutions, and understanding how civil servants in South East states adapted to remote work technology and their productivity perceptions in the post-pandemic period provides important policy insights. This study analyses remote work technology adoption patterns and productivity perceptions among civil servants in Enugu State following post-COVID policy transitions. A cross-sectional survey was applied to 250 civil servants from five state government ministries selected through stratified sampling. Questionnaire items assessed remote work technology tools used (video conferencing, cloud storage, virtual private networks, project management software), proficiency levels, work output self-assessment, collaboration quality, and supervisor oversight mechanisms. Descriptive statistics and regression analysis were computed in SPSS. Literature from South East Nigerian public sector contexts identifies inadequate home internet access, lack of formal remote work policy, and supervision accountability gaps as the primary challenges to sustained remote work productivity. The Job Demands-Resources Model and Technology Acceptance Model provide the theoretical framework. Findings indicate that civil servants with access to government-issued laptops and subsidised internet reported 28 percent higher productivity self-assessment scores than those relying on personal devices without institutional support. Recommendations address a formal Enugu State Remote Work Policy, device provision programmes, and broadband subsidy schemes for eligible civil servants. Keywords: remote work, technology adoption, civil servants, Enugu State, post-COVID productivity.