Survey of Telecommunications Workforce Skills Gap in South East Nigeria

📖 ABSTRACT/OVERVIEW

A technically competent telecommunications workforce is essential for maintaining and expanding Nigeria's digital infrastructure, and understanding skill gaps within the sector is critical for educational and industry planning. This study surveys the telecommunications workforce skills gap in South East Nigeria, examining the alignment between industry skill demands and the competencies produced by engineering programs at universities and polytechnics in the region. A structured survey instrument was administered to 65 telecommunications engineers and technology managers at network operators, tower companies, and internet service providers operating in Anambra, Enugu, Imo, Abia, and Ebonyi States. A parallel survey was administered to 120 final-year telecommunication engineering students at three universities in the region. Industry respondents identified the most critical skill deficiencies as: knowledge of 4G and 5G network planning tools, optical fiber splicing and testing, network security protocols, IP network configuration, and data analytics for network optimization. Student self-assessments revealed low proficiency in all five areas, with the largest gaps in 5G planning tools and optical fiber skills. Laboratory infrastructure limitations and outdated curriculum content were identified by academic respondents as primary contributors to skill deficiencies. Recommendations include curriculum reform aligned with NCC-approved technology standards, industry-academia laboratory sharing arrangements, and mandatory industrial training extensions to one full year. Keywords: skills gap, telecommunications workforce, South East Nigeria, engineering education, curriculum.

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