📖 ABSTRACT/OVERVIEW
This study investigates the impact of collective bargaining on industrial harmony within the Nigerian banking sector, with specific reference to selected commercial banks in Lagos State, South West Nigeria. The banking industry has witnessed recurring labour disputes, wage controversies, and staff welfare agitations, prompting academic inquiry into the effectiveness of existing bargaining frameworks. A descriptive research design was adopted, and data were collected through structured questionnaires distributed to 150 bank employees, union representatives, and HR managers. The theoretical framework draws on the Pluralist Theory of Industrial Relations and recent empirical studies published within the last five years. Results indicate that functional collective bargaining mechanisms substantially reduce the frequency of industrial actions, improve employee commitment, and foster cooperative workplace cultures. However, the study finds that many banks in Lagos implement pseudo-bargaining processes that marginalize union voices, thereby undermining genuine industrial harmony. The research further reveals that gender and employment grade significantly influence perceptions of bargaining effectiveness among bank employees. The study recommends the strengthening of trade union independence, the enforcement of extant labour laws by regulatory bodies, and the institutionalization of transparent grievance resolution procedures within the sector. These findings are relevant to banking regulators, HR professionals, trade union leaders, and researchers concerned with labour relations in Nigeria's financial services industry. Keywords: collective bargaining, industrial harmony, banking sector, Lagos State, trade unions
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